1. KYC Process Overview
To begin the KYC process, please click on the icon
and select “Identify Verification”. Next, select whether you are an individual or institutional client.
*Please note that this selection cannot be changed once confirmed*
1.1 Individual Client Verification Process
Select the applicable line of business you wish to onboard to and click “Activate now”.
Please prepare the following documents for verification purposes:
Valid Passport/Government issued identification card
Address Proof
Additional requirements may be required. Please follow the onscreen instructions to complete your individual verification.
1.2 Institutional Client Verification Process
The verification process consists of 5 main steps:
Entity Information
Select Products/Line of Business
Related Parties
Upload KYC Documents
Declaration
Important Notes:
"Save Draft” function can be used at any time to save your current progress.
"Add Collaboration” function can be used to invite others to assist with document uploads and information submission. Please note that final KYC submission needs to be completed by the client.
Step 1: Entity Information
Please provide the following information:
KYC Information: Entity’s Legal Name, Registration Number, Country of Registration, Date of Incorporation and Entity Type. Please select the applicable Industry Classification and Nature and Details of the Business as applicable.
Wealth Details: Source of Wealth, Total Net Assets and Total Assets under Management (if applicable).
Language: Select preferred Contact Language
Step 2: Select Products
Select only the product/line of business you require. Multiple selections are supported, but may require additional information and longer review time.
(For example, If you wish to onboard to both BIT APP and OTC SG, select both options and click “Activate”.)
BIT Asset Services: Choose from options such as the BIT App, Prime Brokerage/Strategy/Margin Lending, OTC Crypto-to-crypto - Flying Otter Inc, Matrixdock (STBT)*, Matrixdock (XAUm/XAGm), Structured Products, or Collateral Lending.
Specialized Trading: Options include U.S. Stock Trading or OTC SG Institutional for fiat-to-digital asset trading.
Custody: Institutional-grade custody solutions provided by Matrix Trust Company Limited.
*For Accredited Investors only - Additional verification is required.
* A Revision Suggestion will be generated for any products selected with incomplete required information.*
Step 3: Related Parties
Provide details of directors, shareholders, and other key individuals associated with the company for verification and compliance purposes.
Step 4: Upload Documents
Upload mandatory documents marked with an asterisk (*), including:
Certificate of Incorporation*
Constitutional Documents (Memorandum & Articles of Association)*
Register of Directors and Shareholders*
Company Structure/Shareholding Chart (certified and dated by a director)*
Board Resolution/Letter of Authority*
AML Program* (if applicable)
Other documents as necessary
Step 5: Declaration
Once all details have been completed and reviewed. Agree and sign-off on the declarations and click “Submit”. Your application will be sent for review.
i) Before Submission:
Click “Save Draft” at any time to save and continue later.
ii) After Submission:
Review Timeline: Your application will be reviewed within 3-5 working days.
Amendments: For any changes after submission, please contact the KYC team at kyc@bit.com
Outstanding Requirements: After review, any incomplete or missing information will be displayed on the right for reference. Please provide the required information / documents before resubmitting your application.