Dear Matrixport User,

It has come to our attention that some of our users have not bound their account with 2-Factor Authentication (2FA), which might put their accounts in danger. For your asset safety, kindly complete the following:

We strongly recommend our users to enable the 2FA immediately after logging in to the Matrixport App, with a Google Authenticator or your mobile number. Also, be sure to set a lock screen password (e.g. Face ID or fingerprint verification) on your phone to prevent such situations. (here)

Thank you for taking the actions to safeguard your assets together with us.

With the number of phishing incidents and cyber attacks increasing across investment platforms in the field, being mindful of cybersecurity in everyday situations has never been more important. For more information on Matrixport’s security measures, please visit: https://www.matrixport.com/security

Matrixport Team