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How to complete retail Identity Verification
How to complete retail Identity Verification
Updated over 3 months ago

Please finish identity verification after registration.

KYC level is related to daily withdrawal limit and trading functions.

The identity verification includes Basic verification (KYC 1) + Advanced Verification (KYC 2), Proof of address (KYC 3) and Accredited Investor(KYC 4).

Please kindly proceed with the verification starting from [Lv 2. Advanced Verification].

1.Advanced Verification (KYC 2) -estimated time around 10 minutes

Click [My] - [Identity Verification] to enter the authentication page. Select [Lv 2. Advanced Verification], select the correct [Nationality] according to your ID or passport , and click Next.

Incorrect nationality selection will result in authentication failure or long review time.

On document type, we ONLY support the National ID card and international passport for verification, whole process estimated time around 10 minutes

.

Please complete the corresponding facial recognition according to the page prompts.

2.Proof of Address (KYC3)-expected completion time roughly 15 minutes.

-[Proof of Address] there are several types of document are accepted:

- Utility bill (electricity, gas, water), cable TV bill, garbage collection, phone bill, bank statement, credit card bill within 3 months, statement's private information such as amount can be covered accordingly

- Temporary residence permit, property tax bill, government registration, insurance policy/bill, unexpired apartment rental contract.

After uploading, let's start verifying identity documents.

3.Accredited Investor(KYC 4) -estimated 7 working days for review process.

1)Click [My] - [Identity Verification] to enter the authentication page. Select [Lv 4. Accredited Investor],upload the required document, and click on submit.

*Based on local regulatory requirements, only accounts met the requirements as accredited investor certification are allowed to invest and transact. Verified accredited investors will enjoy our services and access to specialized investment instruments. This ensures that all relevant users are sophisticated investors, with sufficient business and financial knowledge and experience to properly assess the benefits and risks of an investment opportunity and, importantly, to withstand any losses associated with the risk.

#1.What is the difference between an institutional account and a personal account verified as accredited investor

  • Both institutional accounts and personal accounts can apply to verify their assets based on their crypto assets or assets at recognized institutions.

  • Individual accredited investors can also choose the verification of annual income, in addition to choose the verification of existing assets.

  • Based on local regulatory of different KYC regions, the asset verification process might differ, such as required documents and crypto asset ratio. Each investor will receive detailed instructions clearly in their application.

#2.If I have already started my application for accredited investor verification, can I change my selected verification method during the process?

There are two verification methods for individual investors: annual income and total assets. When applying, you need to choose a method for verification and provide the corresponding proof. It is possible to switch to another method during the application process, but your previously uploaded documents will be cleared and you will need to start over.


Accredited Investor FAQ:



Matrixport Team

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