1. How to Export Statements as Files on the App
Step 1: Enter the Personal Center
Open the App homepage and click on the"Personal Avatar" icon in the upper left corner.
Step 2: Click "Export Statement"
In the pop-up personal menu list, scroll down to find and click the "Export Statement"
Step 3: Select Statement Type
On the "Select Statement Type" page,choose one option based on your needs:
● Asset Transaction Statement
● User Asset Statement
(⚠️ Data prior to July 31, 2025 cannot be exported)
● BIT Spot Statement
● BIT Futures Statement
Step 4: Set Statement Parameters and Time Range
(Taking "Asset Transaction Statement" as an example):
● Select Format: PDF or Excel can be selected at the top.
● Display Statement Information (Multiple Selection): Check the privacy items that need to be displayed, such as Account Name, UID, or Address.
● Select Time Range: You can directly select quick options like This Month, Last Three Months, or Last Year.
● Tip: If you choose "Custom", a calendar adjuster will pop up. Select your start and end dates, then click "Confirm".
(⚠️ Asset Statement Data prior to July 31, 2025 cannot be exported)
💡 What is "Subscribe to Monthly Statements"?
By checking this option, you do not need to manually apply for export from the Personal Center every month. The system will automatically generate and send the official monthly statement of the previous month (in PDF format) to your designated receiving email address after each month ends.
⚠️ Note: Subscribing to monthly statements requires KYC3 or above (Identity Verification).
How to upgrade your KYC level to enable subscriptions:
Return to the Personal Center.
Click the "Identity Verification" option, select "Advanced Verification", and click "Go to Verify".
Follow the App instructions to submit higher-level compliance materials (Proof of address can be a bill within the last 3 months, clearly showing your full name and address) to upgrade to KYC3.
Step 5: Fill in the Receiving Email and Submit
● Receiving Email Address: Check to send to your current registered email address, or check "Send to a new email" and fill it in manually.
● Final Check: Make sure to check the "Disclaimer" at the bottom.
● Click to Export: Click the prominent black button "Export Statement" at the bottom.
Step 6: Go to "Export Records" to View the File Password
After submission, the statement file will be sent to your email, but the file is usually encrypted.
Click on "Export Records" in the upper right corner of the page.
Find the newly generated statement in the list. When the status shows "Completed", you can see the corresponding "File Password" here. Click the copy icon on the right.
Open your email to download the file, and enter this password to successfully extract/open the statement.
(⚠️ Note: The official website currently does not support the statement export function)
(⚠️ If you have special statement requirements regarding auditing, please contact your account manager or online customer service personnel.)